Customer Driven Company

Description

Quality Function Deployment is a powerful tool that helps companies identify and meet customer needs and produce quality and cost-driven products. This book shows how this process is needed and how it can be incorporated into any company regardless of product line, service or business environment. You’ll learn what Quality Function Deployment is, how it can prevent design details from being overlooked in the rush to get products to market, the essential first steps to implementing the process and an approach to maintaining momentum and much more.